Frequently Asked Questions

Frequently Asked Questions

General

I'm Not Italian, can I still become a resident?

Of course! You don't have to be Italian to live at our home. As long as you enjoy living a Mediterranean lifestyle, you will enjoy living at Villa Italia.

Is Villa Italia regulated?

Villa Italia is regulated by the Retirement Homes Regulatory Authority in accordance with the Retirement Homes Act. Other legislation that set standards for retirement homes include the Residential Tenancies Act, the Occupational Health and Safety Act, the Ontario Fire Protection Act, the Personal Health Information Protection Act and College of Nurses standards.

Who owns Villa Italia Retirement Residence Hamilton?

Built in 2003, Villa Italia is a not-for-profit project of the Sons of Italy (Hamilton) Charitable Corporation.

Living Here

Do I have to sign a Tenancy Agreement?

Yes, you will be required to sign a Tenancy Agreement with the retirement home as set out in the Residential Tenancies Act.

Is there a place to celebrate a special occasion?

Our beautifully decorated private dinning room is available for that special occasion. If you would like to celebrate in a more casual setting, our Activity Room is also available.

Will I be able to come and go as I please?

When you move into Villa Italia, you are free to come and go as you please; all we ask is that you sign in and out so that we know where you are in the case of an emergency.

Meals

Are special diet requirements accommodated?

Yes, we will customize our meals to suit your dietary needs and preferences. You will also have the opportunity to meet with the Food Services Manager to discuss your menu plan.

Healthcare

Is Ontario Health at Home able to provide care for me when I move into The Villa?

Ontario Health at Home is able to provide care for you when you move to The Villa. You will just have to transfer your services to The Villa.

What will happen if I can't medicate myself anymore?

At Villa Italia, we prioritize the safety of our residents and provide medication administration at no extra charge upon request. To access this service, we require your prescriptions to be sent to our partner pharmacy, Westmount Pharmacy.

Will I have to make another move should I require more care?

At Villa Italia Retirement Residences, we are committed to keeping our residents for as long as we possibly can. Every effort will be made to provide the care services you require. Should your needs exceed the level of care we are able to provide, our Director of Care will work with you and your family to determine the best options available.